Students enrolled in our online Hospitality Management program will undertake a Level 4 and 5, 240-credit course designed to equip them with the skills needed to become competent employees in the hospitality industry. During the Hotel Management course, students will have access to tutor support and webinars, a social learning forum, and additional materials to complete their diploma. For more information on the support available to students, visit our Student Resources page.
Each module consists of 40 guided learning hours of material, with an additional 30-50 hours’ worth of optional materials. These optional materials include recommended exercises, suggested readings, internet resources, and self-testing exercises.
Upon successfully passing the online assessments and written assignments, students will be awarded a Qualifi diploma. Furthermore, they will have the opportunity to top up their qualification to a bachelor’s degree.
Course Code: PGS/UND/HHM
Study Options:
First Year – Hotel and Hospitality Management Level 4
Second Year – Hotel and Hospitality Management Level 5
Delivered by: Phoenix Graduate School London
Awarded by: Ofqual Approved Awarding Body
Duration: 18-24 Months
Online Fee: The fee for enrolling onto the Level 4 and Level 5 courses together is INR 5,00,000/-. Alternatively, students can enrol onto a single level (level 4 or 5) for INR 2,50,000/- each. (Exclusive of taxes)
Students can make payment using one of the following methods:
- Credit or debit card
- Bank transfer
- For other forms of payment get in touch with our local branch
Instalment Option Available: Yes
Scholarship Available: Yes
Loan Assistance Available: Yes
Examples of University Progression
- University of Derby
- University of Sunderland
- Southampton Solent University
- University of Lincoln
- University of Central Lancashire (UCLAN)
- University of Northampton
Note: The top up programme can be studied online or on campus. Feel free to contact Phoenix Graduate School admissions team to discuss the best available Bachelor Final year University progression routes (at PGS, in the UK and overseas) and admission requirements.
UK University Study Pathways : Completion of Level 4 and Level 5 Hotel and Hospitality Management qualifications meets the university standard academic entry requirements for an undergraduate final year (top-up) degree. Phoenix Graduate School offers university pathways for direct progression into the final year of an undergraduate UK degree. We provide Ofqual UK recognized and globally accepted qualifications. Feel free to contact our admissions team to discuss university progression routes and admission requirements.
About Ofqual:
The Office of Qualifications and Examinations Regulation (Ofqual) regulates qualifications, examinations, and assessments in England. It is a non-ministerial government department with jurisdiction in England. Ofqual operates independently of the government and reports directly to Parliament.
Entry Requirements
For entry onto the Level 4 and Level 5 Hotel and Hospitality Management qualification, learners must possess:
- Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE/ Plus 2 or equivalent qualification.
- Mature learners (over 24-55) with management experience (learners must contact us to discuss past commercial experience prior to registering for the programme)
- Learner must be 18 years or older at the beginning of the course.
English requirements: Learner must provide evidence of English language competency.
During the course of study for their diploma in Hospitality Management, students will gain skills in food and beverage supply chain Management, accounting and cost control, marketing in hotel and leisure, and more. Upon successful completion of the course, students can pursue positions at hotels, restaurants, resorts, and other associated properties in the Hotel and Hospitality industry.
What is included in the cost of my course?
- All course material, video tutorials, including online modules and written assignments
- Personal tutor support with 1-to-1 Zoom sessions
- Dedicated student support
- Access to an online social learning forum
- Assignment marking and feedback
First Year
Course Name: HOTEL AND HOSPITALITY MANAGEMENT (Level 4)
Course Code: PGS/UND/HHM-4
Course Level: Undergraduate (First Year)
Study mode: Online
Duration: Full-time (6-12 Months)
Modules
Students will gain an understanding of the processes involved in food and beverage operations, including practical aspects of food and beverage production and service.
Students will understand the need to comply with regulations and effectively manage procedures for ensuring food safety.
Students will understand the role of the housekeeping department within a hospitality setting. This unit will identify the importance of the housekeeping department and the impact it has on the hospitality operation.
Students will be able to understand the importance of a customer-focused hospitality establishment in a competitive environment by conducting research on customers’ requirements and expectations. They will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations.
Students will understand the role of the front office department within a hospitality setting. This unit will identify the importance of the front office department and the impact it has on the overall hospitality operation.
Students will understand the principles of costing within hospitality and the contents of key financial statements used, along with the basic accounting techniques used to produce and analyse them.
Students will understand the size and scope of the global tourism and hospitality industry. The unit examines the influences that affect it and the growth of its brands within international markets.
Students will be able to understand the key principles of the marketing concept and relate the role of the marketing mix to the hospitality industry. Students will understand the marketing cycle and be able to devise a promotional campaign.
Students will understand the concept of employee engagement and its key components. They will be able to assess how employee engagement can impact overall business performance by introducing specific strategies and practices.
Students will be able to use different methods for identifying the need for training in a hospitality setting. They will understand how individuals learn in different ways and the importance of selecting the most effective training method. Subsequently, students will be able to plan, design, deliver, and evaluate the effectiveness of a training session or program. Additionally, students will be introduced to the concept of Continuous Professional Development and its need and relevance in a hospitality setting.
Second Year
Course Name: ENTREPRENEURSHIP AND MANAGEMENT (LEVEL 5)
Course Code: PGS/UND/HHM-5
Course Level: Undergraduate (Second Year)
Study mode: Online
Duration: Full-time (6-12 Months)
Modules
Students will understand supply chain systems and procedures, and how organisations use these to procure, produce and prepare food and beverages within the hospitality industry, both domestically and globally. This unit demonstrates how supply chain management is essential for efficient operation and for achieving a competitive edge.
Students will be able to understand the concept of quality and quality management and apply it in a hospitality setting. Students will be able to analyse, evaluate and implement a quality management system in a hospitality organisation.
Students will understand the operational issues that underpin successful events and conference management. This unit examines a wide range of events and discusses the processes and considerations involved.
Students will understand the importance of Customer Relationship Management (CRM) to hospitality organisations and recognise the necessary processes to ensure its effectiveness.
Students are able to gain an understanding of the key principles of management behaviour and a range of management styles, roles, responsibilities, characteristics and skills. Students will be able to understand the effectiveness of different organisation structures by studying the design and culture within a hospitality setting.
Students will be able to understand the key principles of Human Resource Management (HRM) and the current issues Human Resource (HR) managers have to consider when carrying out their role and responsibilities. Students will also understand how current legislation has an impact on the HR function in Hotel and Hospitality Management.
Students will be able to understand what the key elements of revenue management are and how this affects the pricing of hotel bedrooms. Students will also be able to implement the practices of yield management in a hotel and set an overbooking policy.
Students will be able to understand key principles of Corporate Social Responsibility (CSR) and sustainable development. Students will learn about the impact hotels have on social, cultural and environmental factors and how the hotel industry can make a difference by implementing practices and procedures to be more sustainable.
Students will understand the nature and impact of current and potential contemporary issues that affect the hospitality industry. This unit will demonstrate the need for organizations to be flexible and adapt to rapidly changing environments and customer demands.
Students will understand how to create a business plan for a hotel or hospitality organisation. Students will learn where the business is positioned in the current market, measure the performance and suggest opportunities for growth.
Choose Your Course Option
Undergraduate - Diploma in Hotel & Hospitality Management (Level 4 & 5)
Package Includes
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University 1st Year (Level 4) Full Course Materials and Assignments
-
University 2nd Year (Level 5) Full Course Materials and Assignments
-
Also includes
Unlimited tutor support -
Recognised Ofqual Qualification
Undergraduate - Diploma in Hotel & Hospitality Management (Level 4)
Package Includes
-
University 1st Year (Level 4) Full Course Materials and Assignments
-
-
Also includes
Unlimited tutor support -
Recognised Ofqual Qualification
Undergraduate - Diploma in Hotel & Hospitality Management (Level 5)
Package Includes
-
University 2nd Year (Level 5) Full Course Materials and Assignments
-
-
Also includes
Unlimited tutor support -
Recognised Ofqual Qualification